Policies

The guest must add all people (adults or children) at the time of booking. If the booking system does not allow you to input the number of adults or children, you must assume that extra guests are not allowed. You are welcome to contact us to discuss this before making a booking.

We reserve the right to refuse entry to the cottages if the size of the group or the guests’ ages differ from what you stated when making the reservation.

Extra Children Policy

We consider children to be between 3-12 years old, and if you have two or more children above this age, we recommend that you reserve another cottage, and we will try and keep both cottages next to each other.

Children below two years of age and below are free if they share their parent’s bed and only if that cottage is suitable for children. If the cottage does not state that it allows children, then you must assume it does not and contact us before booking.

For each child, there is a nightly charge (this will be applied automatically when you reserve and inform us about your children), and it is assumed that children may share their parent’s bed. We can provide only one extra bed in the cottage as there is limited space. The extra bed is free.

If you have more than one child, please let us know, and we will make the reservation. The extra person charge will apply, but we can only provide one extra bed.

Some cottages are not suitable for extra people (above two people). When reserving, you will see the option for extra people against the cottage category. It is only sometimes possible or allowed to add extra people after making the reservation, so kindly add any additional people when making the reservation.

Extra Adult Policy

We prefer for there to be only two adults in each cottage as it helps to prevent an overcrowded resort and maintain a peaceful environment. (guests aged 13 years or above are considered adults).

It might not be possible to accommodate extra people in some cottages. The guest must add all people (adults or children) at the time of booking. If the booking system does not allow you to input the number of adults or children, you must assume that extra guests are not allowed. You are welcome to contact us to discuss this before making a booking.

We reserve the right to refuse entry to the cottages if the size of the group or the guests’ ages differ from what you stated when making the reservation.

Parking Policy

We do have parking facilities at all of our resorts. There is a private parking on site of The Shore Agonda where you can park a car. We are not responsible for cars or any belongings left in them. However, we generally have a security guard near the entrance and have had no issues to date.